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You are here: Home / Support / Policies & Terms / AmwayPromise


Since day one, Amway’s commitment to people has been unwavering. At Amway, we know that our success is dependent on the success of the Amway Independent Business Owners and the confidence people have in our products. Satisfaction will always be our goal, and protection—our promise. Welcome to AMWAYPROMISE.

As a customer:
When you make a purchase with Amway, you get more than quality products—you get a promise that we’ll protect your purchase. If you are not satisfied with the product, return it within its satisfaction guarantee timeframe.

As an Amway Independent Business Owner:
We know becoming a business owner is no small thing. Since the start, people have been our priority – and when you are an Independent Amway Business Owner, we’re committed to supporting you every step of the way, from humble beginnings to hard-earned success.

Low-cost, Start-up Guarantee

Zero purchase requirements and minimal sign-up fees for new Amway business owners.

100% Satisfaction Guarantee

Ensures satisfaction with Amway™ products or business opportunity.

Warranty & Service Program

Protection at point of sale and as product filters and other components are replaced.

Customer Service

Assistance for all product and business opportunity related inquiries.

The Right to Know

We promise to be transparent and forthcoming in all communications related to our service and protection offerings.