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101078 - Atmosphere® Replacement HEPA Filter

Atmosphere® Replacement HEPA Filter

Item #: 101078

Purify and transform the air you breathe

For the Atmosphere Air Purifier.
  • The Replacement HEPA Filter allows for better air flow.
  • The Replacement Carbon Filter uses a high-efficiency form of carbon, for chemical reductions. Formaldehyde reduction/removal is over 90%.
  • Both filters are compatible with previous Atmosphere® units.

*Average filter life. Actual duration depends on conditions in the environment.

Retail Price: $163.00

For more information, please contact:
Your Amway Independent Business Owner or Amway Customer Service at 1-800-253-6500.
Visit us at http://www.amway.com

  • Summary


Atmosphere® is the world’s No. 1 selling brand of home air treatment systems.*

The Atmosphere® HEPA Filter now has enhanced airflow to improve energy consumption. It effectively removes 99.99% of airborne impurities as small as .009 microns. Compatible with older Atmosphere® Air Purifier units. Filter lasts 1–3 years.

The Atmosphere Air Purifier is backed by these strong certifications:

AHAM – Certified by the Association of Home Appliance Manufacturers (AHAM) to the ANSI/AHAM AC-1-2002 CADR (Clean Air Delivery Rate) test protocol for the removal of airborne tobacco smoke, dust, and pollen. Atmosphere® Air Purifier’s certified CADR is 250, which is equivalent to 7.1 m3 per minute of purified air and a room size of 390 square feet or 36 square meters.

U.S. Environmental Protection Agency’s ENERGY STAR® – Atmosphere® Air Purifier has earned the ENERGY STAR for energy efficiency.

*Based on a Verify Markets study of 2013 global sales.
ENERGY STAR is a registered trademark of the U.S. government.


Clarus™ Filtration
99.99% Effective.
The Clarus® filtration system features an activated carbon filter with a surface area large enough to cover 261 football fields. This abundant filtration capacity, along with an integrated HEPA filter and pre-filter, effectively reduces odors and effectively removes up to 99.99% of airborne pollutant particles that pass through the system. This includes contaminant particles such as pollen, bacteria, dust mites, viruses, smoke, and other impurities as small as .009 microns.

Filter replacement schedule.
If used continuously, life varies between 3 months to 5 years. The life is dependent on the hours of usage/day + speed of operation + particulate sensor readings. Replace as your unit indicates. If used for eight hours or less per day, the filter may last for approximately one year. An integrated electronic monitor on the Atmosphere® Air Purifier unit provides an alert for filter changes. The Atmosphere® Carbon Filter is not washable or reusable. It is recommended that the Atmosphere® Carbon Filter be replaced every year regardless of usage.

Product Advantage
The Clarus® filtration system inside the Atmosphere® Air Purifier features a HEPA filter that effectively removes up to 99.99% of the airborne contaminant particles that pass through it. These contaminant particles include pollen, bacteria, viruses, fungi, mold, asbestos, dust mites, and radon decay products, along with other pollutant particles.
Technical Information
Replacing the HEPA Filter.
The HEPA filter is attached to the pre-filter. The HEPA filter life is based on a combination of three different operating conditions: the hours of operation per day, the speed of operation, and the dust sensor readings. The HEPA filter life will range from three months to five years depending on these conditions. For example, the HEPA filter life on a unit operated 24 hours a day on speed 2 with a dust sensor reading of two bars will be approximately nine months. The HEPA filter monitor on the front control panel will indicate when the filter should be replaced.
NOTE: The HEPA filter should be replaced at least every five years regardless of use conditions.
Frequently Asked Questions
Does the Atmosphere® Air Purifier remove the H1N1 virus?
There is a lot of recent concern about the H1N1 virus and a possible pandemic. Amway is receiving questions about whether the Atmosphere® Air Purifier is capable of removing this virus from the air. Through extensive testing, we have documented that the Atmosphere® Air Purifier is capable of removing a number of bacteria and viruses from the air. The H1N1 flu virus is one of the influenza A family of viruses. As shown in our product literature, the Atmosphere® Air Purifier can effectively remove these viruses from the air that passes through it by 99.99%.

The Atmosphere® Air Purifier is not by itself an appropriate method of protection against viral or bacterial illness. While the Atmosphere® Air Purifier can effectively remove many known airborne contaminants and disease-causing organisms in the air, it can only remove contaminants from air that is drawn into the system. Many viruses are believed to be spread in the aerosol form, by sneezing and coughing or by close contact including hard surfaces such as doorknobs.

According to the Centers for Disease Control and Prevention, good hygiene program is essential in minimizing the risk of contracting or spreading any communicable illness. The best practice is thorough and complete hand washing with soap and water. While the H1N1 influenza virus is too new a strain to have developed proof for effectiveness, we recommend cleaning of hard surfaces with disinfectants. This can further limit the spread of viruses and bacteria.

For the most up-to-date information on what to do to protect yourself and your family from communicable disease or airborne pollution, consult your doctor or local health department and follow any relevant public health advisories.

Why would I want an air purifier for my home? Isn’t the air inside my home protected from outside pollution?
Studies by the U.S. Environmental Protection Agency and Health Canada show that indoor pollutant levels inside the home may be much higher than outdoor levels. The air inside your home can contain contaminants and particles that include dust, pollen, pet dander, mold, bacteria, virus, dioxin, formaldehyde, and even radon decay byproducts.

How large is a micron? Can I see it in the air?
A micron is one-millionth of a meter. The Atmosphere® Air Purifier effectively removes particulates as small as .009 microns, which is about 1,800 times smaller than the sharp end of a pin. A grain of pollen is 30 microns, dust mite byproducts are 10 microns, pet dander is 90 microns, smoke particles are .2 microns, and viruses can be as small as .02 microns. The trained human eye can see only contaminants that are approximately 50 microns in size.

How can I be sure that the Atmosphere® Air Purifier is really effective in removing most of these potential contaminant particles from the air inside a room?
The Association of Home Appliance Manufacturers (AHAM) has verified the Atmosphere® Air Purifier’s Clean Air Delivery Rate (CADR) for the removal of airborne smoke, dust, and pollen through independent laboratory testing. CADR is widely accepted as a valid measure for comparing the performance of portable air cleaners. It has been reviewed and referenced by the U.S. Federal Trade Commission and the U.S. Environmental Protection Agency.

How effective is the Atmosphere® Air Purifier in improving the quality of the air in a room?
You can breathe easier knowing that the Atmosphere® Air Purifier effectively removes up to 99.99% of airborne contaminant particles down to sizes as small as .009 microns in a single pass through the system. In the recommended room size of 390 square feet (36 square meters), the Atmosphere® Air Purifier can effectively reduce the particulate concentration by 80% in about 30 minutes. In addition, the Atmosphere® Air Purifier also effectively reduces household odors from cooking, smoke, and pets. The Atmosphere® Air Purifier is also very effective at removing bacteria, viruses, and molds from the air that is drawn into the system. The Atmosphere® Air Purifier can also reduce formaldehyde. Formaldehyde is an irritant that is emitted from some common household furnishings (e.g., carpet, ceiling tile) and products (e.g., wood products). Urea-formaldehyde glues and resins are used in some plywood and pressed board products, and they can slowly emit formaldehyde. The carbon filter contains two catalysts that destroy formaldehyde. The Atmosphere® Air Purifier is also very effective for the reduction of ozone and dioxin.

What certifications/approvals do we have?
usETLc – Certified to the U.S.'s ANSI/UL 507 safety standard for electric fans and Canada’s safety standard C22.2 No. 113 for fans and ventilators.
AHAM – Certified by AHAM to the ANSI/AHAM AC-1-2002 CADR (Clean Air Delivery Rate) test protocol for the removal of airborne tobacco smoke, dust, and pollen. Atmosphere® Air Purifier’s certified CADR is 250, which is equivalent to 7.1 m3 per minute of purified air and a room size of 390 square feet or 36 square meters.
U.S. EPA’s ENERGY STAR® – Atmosphere® Air Purifier has earned the ENERGY STAR for efficiency.

What are the dimensions of the unit?
External Dimensions 15.43 in (38.1 cm) wide x 10.69 in (27.9 cm) deep x 28.9 in (73.7 cm) tall

Will there be a serial number and will it be scanned during shipment?
Yes, the serial number is located in three places: (1) under the unit, (2) on the shipping container and (3) on the Warranty/Registration card. It appears like this: 123456789Q1AA.

Will the unit be shipped in one package?

Is there a separate website dedicated to the Atmosphere® Air Purifier? Not at this time.

How much does the unit weigh?
Weight 24 lbs (10.9 kg)

How long is the cord?
Cord Length 10 ft (3.05 m)

Where is the best location for the system?
The Atmosphere® Air Purifier can be placed in any room of a home. The housing design ensures proper clearance between the Air Purifier and the wall to allow full circulation of purified air. The Air Purifier can also be placed in the center of a room, or in a corner, with no change in effectiveness. To avoid blocking air flow, don’t place items close to the front or above the unit and do not place items on the unit. Avoid placing the Air Purifier in front of heating or air conditioning vents. Air Purifiers will be more effective in rooms where doors and windows are closed.

What is the optimal room size the Atmosphere® Air Purifier can purify?
According to AHAM we can claim a room size up to 390 square feet. (approximately 20 x 19.5 foot room) or 36 square meters (approximately 6 by 6 meter room). This conforms to the AHAM CADR Certification Program criteria of an 80% reduction of airborne particulate contaminants in a room of up to 390 square feet.

Can we use the Atmosphere® in commercial settings, for example a bar or restaurant efficiently?
The Atmosphere® Air Purifier is intended to be used only in residential and light commercial environments. An example of a light commercial environment would be an office or retail shop. The Atmosphere® Air Purifier is designed for room sizes up to 390 square feet or 36 square meters based on standard ceiling heights of 8 feet or 2.4 meters. It is not intended for use in industrial environments, factories or bars, because of the large room sizes and continuous source of contamination. Use in unintended environments will be considered a misuse of the product and could result in poor performance and short filter life.

Can I change the settings remotely?
Yes, there is a convenient, slim-profile remote control included and there is a slot in the rear handle to store the remote in when not in use.

How does the air circulation process work?
The Atmosphere® Air Purifier features the Clarus® filtration system with 3 stages of filtration for awesome performance. Contaminated air is drawn at low velocity toward the front of the unit to minimize noise and drafts. The contaminated air enters through and around the front shield where it encounters the pre-filter, the first stage of filtration, the pre-filter removes large, lint-like particles. The second stage consists of a particle filter with better than HEPA performance for removing contaminants such as; smoke, bacteria and virus, particles as small as 0.009 microns in size. The last and final stage is the carbon filter where objectionable smells, such as tobacco, pet, cooking odors, formaldehyde, dioxin and ozone are removed. The purified air is driven out the back and upward through the grill of the rear housing at high velocity to maintain good room mixing. While often over looked in air treatment performance, room mixing is a very important aspect of room cleaning. Air treatment systems, all of them, work by dilution in that they are constantly diluting the contaminated air of the room with the cleaned or purified air that is discharged from the unit.

What is the reason for the change in airflow direction of the Atmosphere® Air Purifier compared with the Advanced ATS?
The specifics for the change are related to the industrial design or look of the product, overall size and the motor design. The important aspects of room cleaning performance are maintained in the Atmosphere® Air Purifier in that we have relatively even airflow over the entire Clarus® filtration system. The Atmosphere® Air Purifier has low velocity airflow in the front and high velocity in the rear for quieter noise while maintaining excellent room air mixing (circulation), a very important aspect of room cleaning performance.

What is the difference between the Atmosphere® Air Purifier and the Ionization-type air cleaners we hear about?
Atmosphere® Air Purifiers use Clarus® filtration, a three (3) stage mechanical-filtration system featuring a pre-filter, particulate filter, and carbon filter. The filters safely and effectively remove contaminants and pollutants from the air that is drawn into the system and are low in maintenance. The ionizer-type systems use a technology called ESP (electrostatic precipitation), where electronically charged metal plates “trap” particles, and many then supplement with ion discharge as a means of cleaning the air in the room. These technologies are usually very inefficient at removing particles from the air in that most of the contaminant that was drawn into the system was blown back into the room and the ionized particles will then collect on surfaces within the room such as furniture, walls, ceiling, and floor – even the occupant. The contaminant is not really removed; it is just deposited back into the room. ESP technology also suffers from high maintenance and requires frequent cleanings to maintain performance. Testing has verified that most of these types were ineffective in removing dust, smoke, and other particles from the air, and they expose users to potentially harmful ozone levels.

What should I know about the ozone produced by electronic or ionic-type air cleaners?
Ozone is a gas that is a strong oxidizer, and it is considered harmful to human health even at relatively low concentrations. It is produced by electrical discharges, specific wavelength light, and photochemical reactions between sunlight and smog. Manufacturers of ozone-creating devices often use misleading terms to describe ozone, such as "energized oxygen" or "pure air" to suggest that ozone is a healthy kind of oxygen. Ozone is a toxic gas with vastly different chemical and toxicological properties from oxygen.

To be effective in removing most indoor air contaminants, the concentration of ozone would have to greatly exceed health standards. In the process of reacting with chemicals indoors, ozone can produce other chemicals that themselves can be irritating and corrosive.

Why do we use HEPA instead of a UV light in our system? The particulates that the HEPA filter reduces - don't they build up in the filter and cause problems?
The technologies of HEPA filtration and UV light target different contaminates, with a little overlap. HEPA filtration targets particulate and biological contaminants while UV light can be used against odors and to destroy biological contaminates such as bacteria, fungal spores, and viruses. HEPA filtration works by trapping the biological contaminates within the fibers of the filter media where they can not thrive because the material used is anti-bacterial in nature and because there is not enough moisture to support growth or life. UV doesn't trap any contaminates but attempts to destroy the biological contaminates as they pass through the UV field if enough contact time and proper wavelength of light is used. In our opinion HEPA filtration is far superior to UV in terms of room cleaning performance. The only challenge with the build up of contaminates on the HEPA filter is that it requires replacement at the end of filter life but with throwing out the filter, all of the collected contaminates go with it, a big positive. UV needs bulb(s) replaced about once a year and by itself, doesn't remove any contaminates from the air.

How many speeds does the Atmosphere® Air Purifier have?
The Atmosphere® Air Purifier features five different speeds, plus an automatic mode that can sense particles in the air and switch the unit to the appropriate speed to keep the air in a room clean and fresh. The five speeds and automatic mode may be selected on the unit control panel, or by the remote control. The five speeds include Whisper, Low, Medium, High, and Turbo.

Can the unit be reset?
If normal troubleshooting processes are not effective, call Technical Support for help.

How does the AUTO mode or Particle Sensor function?
The AUTO mode features IntelliSense technology – exclusive to the Atmosphere® Air Purifier. This provides an automatic mode that monitors and protects the quality of your room’s environment, even when you’re not there. The IntelliSense monitoring system is highly sensitive and can detect contaminant particles such as smoke, dust and pollen. It will increase or decrease the speed of operation to remove particles as needed and provide a display of how clean or dirty the air in the room environment is at any point in time. The particle sensor is active whenever the air purifier is running and it detects the density of airborne particulate contaminants (amount of particulate contaminant in a specific volume of air). When the air is very dirty, all five bars on the display are red; as the air is cleaned by the air purifier, the display changes to four red bars, then to three yellow, two yellow, and finally – when the air is clean – one green bar. Knowing how clean the air in the room is helps you make an appropriate selection when setting the fan speed manually. Otherwise, you can select Auto Mode by pressing the AUTO button, and let IntelliSense control the Atmosphere® Air Purifier’s speed.

How can I clean the system?
Wipe the exterior surfaces with a damp cloth and dry. If very dirty, use a mild detergent solution, such as L.O.C.™ Multi-Purpose Cleaner. Do not use abrasive cleaners or products containing ammonia, alcohol, or paint thinner. These cleaners may damage the surface.

What type of operating modes are available?
Continuous Operation includes the Manual and Auto modes defined below:
  • MANUAL Mode – Provides continuous operation until you turn the Air Purifier off or change to another mode. Fan speed remains the same until you change it manually.
  • AUTO Mode – Provides continuous operation until you turn the Air Purifier off or change to another mode. Fan speed automatically changes in response to input from the particulate Sensor: the dirtier the air, the higher the fan speed. **For maximum air cleaning effectiveness, continuous operation is recommended.

Manual Operation includes the Timer and Turbo modes defined below:
  • TIMER Mode – Operates for a specified time period, which you select, at a fan speed you select. At the end of the selected time (from ½ – 12 hours), Air Purifier turns off.
  • TURBO Mode – Provides a burst of cleaning power. Air purifier operates at highest speed (speed 5 or turbo) for 30 minutes, then returns to the previous mode of operation and speed.

Does the unit utilize much energy consumption?
Atmosphere® has earned the U.S. government’s ENERGY STAR® rating by exceeding the U.S. Environmental Protection strict guidelines for energy efficient performance. This agency sets the criteria to help shoppers for large and small home appliances identify the most energy-efficient products on the market. Customers can be assured that the appliance is a high-performance product that will lower its monthly operating costs for the life of the product. The following table contains nominal energy use values at each operating speed and off mode:
Speed Watts
Off 0.8
1 3.2
2 7.4
3 15
4 29
5 or Turbo 51

What is “CADR” and what is CADR of the Atmosphere® Air Purifier?
CADR is an acronym for Clean Air Delivery Rate and is a performance rating that measures the volume of purified air an air treatment system can deliver in a minute’s time. It is considered by many as the best method for determining a portable air treatment systems initial room cleaning performance because it challenges the entire air treatment system with contaminants that are common to our households such as, smoke, dust, and pollen. The testing is done in a real room and has been reviewed and referenced by the U.S. Federal Trade Commission and the U.S. Environmental Protection Agency.

How many filters are in the Atmosphere® Air Purifier?
There are three filters featured in the Atmosphere® Air Purifier’s Clarus® filtration system. There is a nano composite pre-filter, a better then HEPA grade particle filter, and a chemically engineered activated carbon filter.

What does the pre-filter do?
The pre-filter is made from a nano composite technology material and removes larger airborne lint and dust particles from the air before they enter the particulate filter.

What does the carbon filter in my Atmosphere® Air Purifier do?
The Atmosphere® Air Purifier also features a carbon filter that utilizes 1,900 grams of a chemically engineered activated carbon that has a surface area approximately equal to 261 U.S. football fields (or 226 soccer fields), or over 17 million square feet (or 1.6 million square meters). The two catalysts used along with the expansive surface area effectively reduce formaldehyde, dioxin, ozone, and odors from smoking, cooking, pets, and other household sources.

What is a HEPA filter and what does it do?
HEPA stands for High Efficiency Particulate Arrestor and is a performance standard for particulate filters. In order to achieve a true HEPA rating, a particulate filter needs to capture 99.97% of 0.3 micron-sized particles that are drawn into it, at rated airflow. The Atmosphere® Air Purifier effectively removes up to 99.99% of particulate contaminants down to .009 microns that are drawn into the system, not just the filter media. The Atmosphere® Air Purifier effectively removes 80 different particulate contaminants, such as airborne allergens, bacteria, fungal spores, pollen, viruses, minerals including asbestos, and radon decay byproducts.

What is single pass efficiency and is the low speed single pass efficiency improved over the Advanced ATS?
Low-speed single-pass efficiency is the ability of the filter to remove particles from the air that are flowing through the ATS at the lowest speed setting. Single-pass efficiency is listed as a percentage of upstream and downstream particles and is normally conditioned by both particle size and airflow. The Atmosphere® Air Purifier was tested and achieved better than HEPA (HEPA = 99.97% at 0.3 microns at rated speed) by removing a minimum of 99.997% of the contaminant KCL in the 0.2–0.3 micron size range on speed 5; results were slightly better on low speed, where the system removed a minimum of 99.998%. Even the most penetrating particle size of 0.1 microns was reduced by a minimum of 99.99% on speed 5.

What is the difference between True HEPA filter of Atmosphere® and HEPA type filter of Advanced ATS?
We continue to work on the technologies used in our air treatment products to improve their performance. The particulate filter used in the Clarus® filtration system was developed exclusively for the Atmosphere® Air Purifier and has performance characteristics that make it extraordinary. HEPA is a performance rating, which means that the filter media has achieved a 99.97% reduction of particles that are .3 microns in size. Our particulate filter is different and has been enhanced with two special processes that improve the performance of both airflow and particle reduction. This is how we achieved better-than-HEPA performance for the entire Atmosphere® Air Purifier and why we can claim effective removal of up to 99.99% of any particle size from .009 microns and larger at any speed of Atmosphere® Air Purifier's operation.

The filter used in the Advanced ATS was and is a good filter, but it doesn't have the performance of the Atmosphere® Air Purifier filter. The Advanced ATS filter media shows potential HEPA performance at medium speed and potentially better-than-HEPA performance at low speed, but at high speed and Turbo, the performance was less than HEPA. Atmosphere® Air Purifier’s filter is better than HEPA at any speed and against any particle size from .009 microns and greater and is not limited to just the .3 microns size.

Is there air leakage around the HEPA filter and if so, what is the percentage?
No, it seals tightly. There is a soft gasket material around the perimeter of the particulate filter that provides an excellent seal for greater efficiency. The average leakage value reported by an independent laboratory was 0.00015% and can be attributed to the measurement variation within our target 3 digit test accuracy. The deviation between filter and system was so small it is considered negligible.

What is the HEPA filter made from and is it OSHA approved?
The particulate filter is made from an enhanced non woven melt blown polypropylene material. While OSHA does not approve products, OSHA does recommend the use of HEPA filters in certain occupational settings. It is reassuring to know that the filter used in Atmosphere® has exceeded the HEPA requirements. In fact, it has been tested by an independent laboratory and demonstrated better than HEPA performance.

Is there a performance curve to verify the reduction of particulates that are 0.009 micron in size?
We have independent laboratory test results supporting our removal of 99.996% of particulate contaminants that are drawn into the Atmosphere® Air Purifier at the 0.009 microns size and these are available via the Technical Information Packet.

Does the Atmosphere® Air Purifier filter any microbes from the air?
Yes, the Atmosphere® Air Purifier can effectively filter a variety of airborne particles including bacteria, viruses and fungal spores. The specific claims are listed in the product literature.

Were the specific microbes in the literature tested?
No. Some of the microbes listed are pathogenic to humans and were not tested with the Atmosphere® Air Purifier. An accredited independent laboratory tested the Atmosphere® with test dust to determine how well the product filtered various sizes of particles. The resulting data was provided to an expert on filtration of airborne allergens and pathogens. This professor is an aerobiological engineer. He used computational modeling to predict the ability of the Atmosphere® Air Purifier to provide high levels of air filtration.

How do we know that this expert can use computer modeling to predict the removal of different microbes?
This expert is known throughout the industry and is very well respected for his work with computer modeling. He has been working with the filtration of particles from air for a number of years, has published a number of scientific papers and has validated the computer model predictions against actual filtration testing of microbes. He has authored a book on the use of air filtration to defend buildings from bio-weapons. He is also a consultant to the US Homeland Security Agency on defending buildings from biological attack.

Does the Atmosphere® Air Purifier filter the Avian Influenza virus?
Yes, the Atmosphere® Air Purifier can effectively filter a variety of viruses, including Influenza A viruses. The computer model predicts that the Influenza A viruses would be filtered by 99.992%. Since the Avian flu viruses are in the Influenza A virus class, the Atmosphere® Air Purifier could effectively filter the Avian Influenza virus However, since a primary route of exposure to this virus is by physical contact, not inhalation, the Atmosphere® Air Purifier should not be used as your only means of protection against Influenza A viruses.

Does that mean that the Atmosphere® Air Purifier can protect us from airborne disease causing microbes like the Avian flu?
No, the Atmosphere® Air Purifier can help reduce the risk, but it can only treat the air that is drawn into the system. It cannot protect a person from nearby coughing or sneezing. Many respiratory viral diseases are also spread by hand contact with other people or from hard surfaces, such as doorknobs.

Can the bacteria and viruses trapped on the filter, multiply and escape back into the air?
No, viruses require living cells to reproduce, and both bacteria and viruses require water and nutrients to reproduce. Most pathogenic bacteria and viruses are destroyed due to dehydration caused by the airflow through the filter. HEPA filters also have a long history of use in applications like hospital isolation wards.

In addition to Atmosphere®, is Advanced ATS able to remove Dioxins and volatile organic compounds(VOCs)?
We cannot make a VOC claim. Activated carbon cannot significantly reduce the VOCs in a room, for an extended period, unless hundreds of kilograms of carbon are used. The capacity of activated carbon for VOCs is quite low, and the humidity in the air further lowers the capacity. If someone was to start a new ATS filter in a room with VOCs, they would find that they were removed from the air. The carbon can perform quite well for a short time, but once the capacity of carbon is reached, it will not remove VOCs. Competitors will often make claims for reducing VOCs and even show data. However, it is only a very short test and does not reflect the true performance over the life of the filter.

The reduction of formaldehyde is different than VOCs. In Atmosphere® Air Purifier, we are using catalysts on the carbon to destroy (oxidize) the formaldehyde. Testing showed that the Atmosphere® Air Purifier reduces formaldehyde by more than 90% over the rated life of the filter. The Advanced ATS was tested for the removal of formaldehyde, but the removal performance was not high enough to meet our criteria for a reduction claim.

Dioxins are removed by a combination of filtration by the particulate filter and the carbon filter. Most of the dioxins in the air are attached to dust particles, which are effectively removed by the HEPA filter. However, the dioxins will slowly evaporate from the trapped dust particles, which will be adsorbed by the carbon filter. Although the carbon filter has a limited capacity for compounds such as VOCs, it has a very high capacity for dioxins. The Atmosphere® Air Purifier has been shown to reduce dioxins by more than 75% over the life of the filter. Again, the Advanced ATS was tested for the removal of dioxin, but the removal performance was not high enough to meet our criteria for a reduction claim.

How will I know it is time to replace the odor or particulate filters and clean the pre-filter, do I need to keep track of hours of usage for each filter?
No, both the particulate and the odor filters have electronic indicators that will alert you when it is time to change filters and there is an indicator to alert you when the pre-filter needs to be cleaned as well. The filter monitor icons will display which filter needs attention and the colors will indicate the status:
Color Filters Condition Response
Green All 3 Satisfactory Until color changes
Amber HEPA & Odor Should be replaced soon About 2 weeks
Red Pre-filter Needs cleaning Will blink until you clean the pre-filter and reset
Red HEPA & Odor Replace immediately Will blink until the HEPA or odor filters are replaced and reset
NOTE: Whenever a filter monitor shows Amber or Red, the Air Purifier beeps three times each time you press a control button as an added reminder that a filter needs attention. Remember to reset the filter monitors after cleaning or replacing any of the filters.

How often do we change the carbon or particulate filters and clean the pre-filter?
  • Pre-Filter: Should be cleaned when needed, varies between 2 and 12 months and is dependant on the hours of usage/day + speed of operation. We recommend cleaning the IntelliSense (particle) Sensor Filter at the same time.
  • HEPA: Is a replace only filter and life varies between 3 months to 5 years. The life is dependent on the hours of usage/day + speed of operation + particulate sensor readings. Replace as your unit indicates.
  • Carbon: Is a replace only filter and life varies between 4 to 12 months. The life is dependent on the hours of usage/day + speed of operation. Replace as your unit indicates.

How do I maintain the filters in my Atmosphere® Air Purifier?
The best method for cleaning the pre-filter and the particulate sensor filter is to vacuum them. They may also be rinsed in water or washed with a mild detergent solution such as Legacy of Clean® L.O.C.® Multi-Purpose Cleaner, but they should be completely dry when they are returned to the unit. The carbon filter and the particulate filter are replace-only filters, and should not be cleaned but will need to be replaced periodically. Please refer to the owner’s manual for complete instructions concerning filter access.

My Atmosphere® Air Purifier just stopped working. What do I do?
Contact Customer Support at 800-253-6500 Monday-Friday, 8 a.m. to 11 p.m. ET, and Saturday, 9 a.m. to 5 p.m.

What is the satisfaction guarantee and warranty?
The Atmosphere® Air Purifier carries a 120-day Customer Satisfaction Guarantee and comes with a two-year limited warranty. The remote control is included in the overall system warranty. The filters do not carry a separate warranty.