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You are here: Home / Support / Ordering & Product Support / Satisfaction Guarantee

Satisfaction Guarantee

Buy with the confidence of our Satisfaction Guarantee.

We stand behind our products with the Amway 180-day, 100% Customer Satisfaction Guarantee.†

If for any reason you are not completely satisfied with our products, you may return them within 180 days of purchase for an exchange or refund of the product price and applicable tax.

Amway Independent Business Owners are charged a processing fee of $5.95 for each invoice. Any merchandise returned due to errors or damages upon delivery will not incur a processing fee.


  • †Specific limited guarantees apply to designated products. Atmosphere®, iCook®, and eSpring® products must be returned within 120 days. Partner Store items must be returned to the Partner Store from which they were purchased. This satisfaction guarantee does not apply to IBO purchases for stock or inventory.

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