Some items are shipped separately and may have different delivery times and instructions. Billing for products shipped separately will take place at the time of the order. Products shipped separately could take up to eight weeks to deliver depending on the products.
Truck-delivered ordersItems shipped by truck may require you to receive the merchandise at the rear of the truck, at which point the carrier's delivery obligation is complete.
Frozen food products cannot be shipped to a P.O. box or rural route address.
Damaged truck-delivered merchandiseIf merchandise is received by truck carrier, and the merchandise (not just the carton) is obviously damaged, the merchandise should be immediately refused by writing "Damaged – Refused" on all the carrier's delivery papers. Then:
If the damage is concealed and discovered after opening, keep the shipping container.
For further assistance, Contact Us.
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