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Delivery Options & Charges


View the Delivery Chart (PDF)

Effective September 4, 2013 the new delivery fees will be as follows:

Order Total Before
Tax & Delivery Charges

Standard Delivery*
$0–$49.99   $6.75
$50–$119.99   $11.75
$120–$299.99 $16.75
$300–$749.99 $21.75
$750 or more FREE
 
Delivery Outside the Contiguous U.S.** = Standard Delivery Charge + $6.00; orders over $750.00 = free standard delivery

Ground Express* = Standard Delivery Charge + $8.00; orders over $750.00 = $29.75
Delivery in 2 – 5 business days unless otherwise specified.
Not available for items shipped separately or by truck.

Premium* = Standard Delivery Charge + $19.95; orders over $750.00 = $41.70
Delivery in 2 – 3 business days unless otherwise specified.
Orders must be placed by 11 a.m. (ET) or earlier.
Available on orders weighing 30 lbs. or less, and hazard code shipping restrictions may apply.

*Delivery in the contiguous U.S. only.
**Delivery outside the contiguous U.S. includes Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, and Pacific Rim Islands.

Delivery charges for PERSONAL ACCENTS® jewelry and Ribbon Gift Collections are included in the price.

Note: Delivery charges are subject to change without notice. Sales tax will be applied to delivery charges according to state and local sales tax laws. Qualified Platinums and above get Free Standard Delivery or pick up fee on four orders per calendar month. 

The following do not apply to the Qualified Platinums Free Standard Delivery program:
  • Premium or Ground Express Delivery.
  • Items with preset delivery or shipped separately.
  • Pickup orders.

Pickup at our Service Centers

Pick-up orders can be picked up at any of the Service Centers listed below. The order must be placed by 2 p.m. local time, and requires 2 hours for processing prior to pick up.
Note: Some items are not available for pick up via the web. Contact Customer Service at 800-253-6500.
 
Pick Up Fee Order Total In U.S. Offshore*
$0.01–$299.99 = $12.95 $12.95
$300–$749.99 = $19.95 $19.95
$750 or more = FREE FREE

Additional delivery charges do not apply to pick-up orders.
*Areas include: Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, and the Pacific Rim Islands.

Note: An additional 5% service charge will be added to all orders placed at the Puerto Rico Warehouse.

California Regional Service Center
12825 Leffingwell Ave. Bldg D2
Santa Fe Springs CA 90670

Pacific Islands Service Center
4444 Malaai Street
Honolulu, HI 96818

Puerto Rico Warehouse
Industrial Park Minillas #118 Rd. 174 Km. 1.7
Bayamon, PR 00959

Southeast Service Center
6450 Jimmy Carter Blvd.
Norcross, GA 30071

Additional delivery information:

Prices for PERSONAL ACCENTS jewelry, Ribbon Gift Collections and selected computer equipment already include delivery charges.
Deposit fees on cans will be automatically added to the invoice total, but will not be included in the total order value for purposes of calculating the delivery charge.

For further assistance, contact us.