View the Delivery Chart (PDF)
Effective September 4, 2012 the new delivery fees will be as follows:
Order Total Before
Tax & Delivery Charges |
Standard Delivery* |
| $0–$49.99 |
$6.75 |
| $50–$119.99 |
$11.75 |
| $120–$299.99 |
$16.75 |
| $300–$749.99 |
$21.75 |
| $750 or more |
FREE |
Delivery Outside the Contiguous U.S.** = Standard Delivery Charge + $6.00; orders over $750.00 = free standard delivery
Ground Express* = Standard Delivery Charge + $8.00; orders over $750.00 = $29.75
Delivery in 2 – 5 business days unless otherwise specified.
Not available for items shipped separately or by truck.
Premium* = Standard Delivery Charge + $19.95; orders over $750.00 = $41.70
Delivery in 2 – 3 business days unless otherwise specified.
Orders must be placed by 11 a.m. (ET) or earlier.
Available on orders weighing 30 lbs. or less, and hazard code shipping restrictions may apply.
*Delivery in the contiguous U.S. only.
**Delivery outside the contiguous U.S. includes Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, and Pacific Rim Islands.
Delivery charges for
PERSONAL ACCENTS® jewelry and
Ribbon Gift Collections are included in the price.
Note: Delivery charges are subject to change without notice. Sales tax will be applied to delivery charges according to state and local sales tax laws. Qualified Platinums and above get Free Standard Delivery on four orders per calendar month.
The following do not apply to the Qualified Platinums Free Standard Delivery program:
- Premium or Ground Express Delivery.
- Items with preset delivery or shipped separately.
- Pickup orders.
Pickup at our Service Centers
Pick-up orders can be picked up at any of the Service Centers listed below. The order must be placed by 2 p.m. local time, and requires 2 hours for processing prior to pick up.
Note: Some items are not available for pick up via the web. Contact Customer Service at 800-253-6500.
| Pick Up Fee Order Total |
In U.S. |
Offshore* |
| $0.01–$299.99 = |
$12.95 |
$19.95 |
| $300–$749.99 = |
$19.95 |
$24.95 |
| $750 or more = |
FREE |
FREE |
Additional delivery charges do not apply to pick-up orders.
*Areas include: Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, and the Pacific Rim Islands.
Note: An additional 5% service charge will be added to all orders placed at the Puerto Rico Warehouse.
California Regional Service Center12825 Leffingwell Ave. Bldg D2
Santa Fe Springs CA 90670
The Northwest Service Center pickup lobby will permanently close at 4 p.m., Friday June 7, 2013.
Northwest Service Center7250 South 228th Street
Kent, WA 98032
Pacific Islands Service Center4444 Malaai Street
Honolulu, HI 96818
Puerto Rico WarehouseIndustrial Park Minillas #118 Rd. 174 Km. 1.7
Bayamon, PR 00959
Southeast Service Center6450 Jimmy Carter Blvd.
Norcross, GA 30071
The Southwest Service Center pickup lobby will permanently close at 4 p.m., Friday August 2, 2013.
Southwest Service Center2001 Timberlake Drive
Arlington, TX 76010
Additional delivery information:
Prices for
PERSONAL ACCENTS jewelry,
Ribbon Gift Collections and selected computer equipment already include delivery charges.
Deposit fees on cans will be automatically added to the invoice total, but will not be included in the total order value for purposes of calculating the delivery charge.
For further assistance,
contact us.