The most efficient, convenient way to return merchandise to Amway is to use prepaid the shipping label that came with your shipment. If you need a new prepaid shipping label, click on this link to obtain a new return prepaid shipping label.
- Complete the return form. If you need assistance locating your invoice number you may log into Amway.com > My Account > Order History.
- Make a copy of the return form and prepaid shipping label for your records.
- Place the return form inside the box.
- Adhere the prepaid shipping label to the package and return it via USPS. Postage is not necessary, if mailed in the United States using the prepaid shipping label.
- You track your return at returnscenter.smartlabel.com/amway. Expect the return process to take approximately 8 to 11 business days.
Do not use the Online Return Form for merchandise purchased from a Partner Store. Partner Store returns must be sent back to the Merchant Partner to receive credit.
For further assistance, please contact us.